> ## Documentation Index
> Fetch the complete documentation index at: https://docs.seamind.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Verification status

> How Seamind tracks whether your profile is complete and approved

Verification is how the office confirms that the documents and certificates you've uploaded are genuine. Seamind tracks it at two levels: each credential has its own status, and your whole profile rolls up to a single status that tells everyone **whose turn it is** to act.

## Your profile status

Your profile is always in one of four states:

| Status            | What it means                                      | Whose turn                                        |
| ----------------- | -------------------------------------------------- | ------------------------------------------------- |
| **Incomplete**    | Something required hasn't been submitted yet       | **You** — add the missing document or certificate |
| **In Review**     | Everything's submitted; your office is checking it | Office                                            |
| **Action Needed** | Your office sent something back                    | **You** — fix what's flagged and resubmit         |
| **Approved**      | Every required credential is verified              | Done                                              |

<Note>
  When more than one could apply, **Action Needed** always wins — a sent-back item is the clearest next step. The status is shown with your completeness ring at the top of your [profile](/crew/your-profile).
</Note>

## Each credential's status

Behind that overall status, every individual document and certificate carries its own badge:

* **Approved** ✓ — confirmed by your office
* **In review** ⧖ — submitted, waiting on the office
* **Action needed** ✕ — sent back with a reason explaining what to fix
* **Not submitted** — nothing uploaded yet

Your profile only reaches **Approved** once your required credentials — at least one identity document and at least one certificate — are all approved.

## What happens when you edit an approved item

If you change an already-approved document or certificate — replace the scan, update a number, or change an expiry date — that item automatically returns to **In review** so the office can confirm the new version. Your other approved items stay approved, and your profile rolls back to **In Review** until the change is re-checked.

Editing something that isn't part of the review — like a personal note — doesn't reset anything.

## Getting to Approved

<Steps>
  <Step title="Fill in your required credentials">
    Upload your identity documents and certificates. While anything required is missing, your profile is **Incomplete**.
  </Step>

  <Step title="Wait for review">
    Once everything's submitted, your profile moves to **In Review** and your office checks each item.
  </Step>

  <Step title="Resolve anything sent back">
    If an item is bounced, your profile shows **Action Needed**. Open it, read the reason, fix it, and resubmit.
  </Step>

  <Step title="Approved">
    When every required credential is verified, your profile is **Approved**.
  </Step>
</Steps>

<Tip>
  Office staff reviewing crew: see [Reviewing credentials](/crew/reviewing-credentials) for the approve and reject actions.
</Tip>