> ## Documentation Index > Fetch the complete documentation index at: https://docs.seamind.xyz/llms.txt > Use this file to discover all available pages before exploring further. # Supporting Learners > Understand the learner experience so you can support your crew This guide gives admins a quick overview of what crew members see in Seamind. For the full learner documentation, see the [learner guide](/learn/learner/getting-started). Understanding the learner side helps you support your crew when they have questions. ## Overview Crew members have a simpler experience than admins. They see: * A **dashboard** with their assigned courses and progress stats * A **course library** with filtering and sorting * A **course player** for taking training * An **AI chat assistant** for help with course content * A **profile page** with their account info and assignments They do not see fleet management, assignments, programs, or any admin features. ## Logging in Crew members sign in through your company's SSO provider (Okta, Microsoft Entra ID, Google Workspace, etc.). There's no separate Seamind password — they use the same credentials they use for other company tools. On first login, they're redirected to the learner dashboard. *** ### Dashboard After signing in, crew land on a personalized dashboard showing a **Continue Learning** carousel (sorted by urgency), three progress stat cards (Completed, Avg Score, Time Spent), and personal analytics including completion charts, topic mastery, and AI insights. *** ### Course library The library shows all assigned courses with filtering (status, curriculum, ship), sorting (due date, status priority, title), and grid/list views. *** ### Course player Clicking a course card opens a full-screen player with training slides and an AI chat sidebar. Progress and time spent are tracked automatically. *** ### AI chat assistant Available as a **sidebar** during courses (context-aware, knows the current course) and as a **full-page chat** from the sidebar for general questions. *** ### Quizzes Quizzes appear within the course player. The system records score, attempts, and time spent. If a crew member fails, their course card shows a **FAILED** badge with a **Retry** button. ## Common crew questions Check the Assignments page in admin. Make sure the crew member has an active assignment and that courses are assigned to it. The crew member can also try the Library page and clear any active filters. Scores are tracked via xAPI. If the crew member closed the browser mid-quiz, the score may not have been recorded. Ask them to retake the quiz. Check the Progress page to see what was recorded. Click the course card — it will show a **Retry** button if the status is Failed. They can also find the course in the Library. The course player shows a "Failed to Load" message with a retry button. If it persists, check the crew member's internet connection. Only users with the admin role see the Admin button. Role is managed in your identity provider, not in Seamind.